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FAQs: Order Instructions & Personalized Products

All About Our Personalized Clothing, Bags, and Caps!

Order Instructions
Copyright Policy & Sports and College Licensed Apparel
Embroidery
Digital Printing / Screenprinting
Vinyl Signs / Lettering

Order Instructions

Ordering items can be done through our shopping cart. For instructions, Shopping Guide

If you prefer you can call (877-535-5646) or email us (Info@LogoSportswear.com) with your order requirements. Don't forget to specify style, color, quantities and decoration options. We will respond back to you with an email written quote. So that we get your decoration just as you would like it, please be careful to ensure the accuracy of the information provided (correct spelling, capitalization & punctuation, color, layout, fonts, logos and any other relevant information). In order to process your order, you must confirm that all information is correct and that it is ok to bill and process. Your item will be customized using the information you provide. Payment for custom orders must be received before work can begin.

If you do not confirm your order, it will be placed on hold until we can verify the information. This is likely to delay your order.

Once items have been decorated, they CAN NOT be returned or exchange unless for defects in workmanship. LogoSportswear reserves the right to alter the size and/or layout of lettering, logo, or design so that it will fit and look attractive on the item ordered.

From time to time we offer special promotions and coupons. Only one promotion or coupon can be applied to each order. Promotions and coupons can NOT be combined.

Copyright Policy & Sports and College Licensed Apparel

LogoSportswear respects intellectual property and we ask our users to do the same. We do not reproduce copyrighted material and can not accept any liability for copyright infringement for agreeing to reproduce a customer's order. If you wish to have us reproduce a national brand logo or trademark we do require written proof that that you have permission to use that logo or trademark.

We will NOT decorate any of our apparel products with licensed college or professional team sports logos such as the NBA, MLB, NFL, etc. These require special licensing agreements with the colleges and sports leagues.

Artwork Specifications

Using our upload feature, click and browse for your logo art. It is preferable to receive vector images such as Adobe Illustrator, (.ai), Corel Draw, (.cdr) and Illustrator .eps files. We will accept other formats like BMP, JPG, GIF, EMF, and WMF we highly recommend vector images. In case of difficulty you may email artwork as a file attachment.
Logo Upload Tool

Image Size & Resolution

Be aware that images cannot be printed larger than they come to us. Best results are obtained from images that are high-resolution (300 dpi or greater) and larger than the area you request them to be printed into. Images taken from web sites are not high-resolution and cannot be reproduced well on a T-shirt.

Additional Information

Please don't create your art in a word processing program! Such a design usually winds up having to be recreated almost from scratch in the correct program. It is unfortunate when someone spends a lot of time and effort creating a design, only to find out after it's finished that the design can not be used because it was created in the wrong program. A program like Microsoft Word comes with a good selection of clip art, and allows you to create graphics, shapes and text effects in many colors, but it is difficult (and often times impossible) to print color separations from word processing programs so you wind up with a design that looks great on your monitor, or prints out nicely on your ink jet printer, but is unusable as art for screenprinting. Also, please don't change the format of your design just to make it easier to email.

Artwork for transfer printing is affected by the shirt color. For example, on a yellow shirt a blue image will appear green after pressing (and a green image may be distorted blue). Additionally, the background of transfers will always be clear so white does not appear. All white areas of the design will print clear, thus revealing the color of the shirt. For example, if you have a blue shirt, white areas in the design will show the blue color of the shirt.

Creative Custom T-shirt Design Service

If you want to get the most out of your next event, use our experienced t-shirt graphic designers. They would be happy to help you create that special, memorable tee shirt design, sweatshirt design, banner design, etc.. Settling on a custom t-shirt design is not easy. Planning the creation of the tee shirt design properly, upfront, can save you lots of time and money on your t-shirt design project.

Custom T-shirt Design Service




Embroidery on your garments can include text and graphics. With each embroidered item you purchase, you can specify a custom logo, straight text, or up to two lines of text and one of our Instant Embroidery Logos. You can have your own custom logo converted into a rich, three-dimensional, embroidery format absolutely FREE (Free Logo Set-up)when you purchase just (6) of any one style of our garments. This is a savings of $95! We're willing to make this investment in order to build a long-term relationship with you and your company.

Any delays in final design approval will delay your order. FREE embroidery set-up promotion requires extensive embroidery design set-up investment. Any additions, deletions or alterations from the original design you provided will be charged a $50 alteration fee. If you wish to cancel your order a $50. cancellation fee will be charged for the design set-up investment.

Instant Embroidery Logos

http://www.logosoftwear.com/clipartembroiderydesigns.php

LogoSportswear.com has compiled a huge library of instant clipart embroidery designs and embroidered designs. Create one-of-a-kind logos for your business, family re-unions, sports teams, etc. without minimum order or setup fees. Prices on our site include embroidered design on the garment. Quantity discounts do apply. Each design has a file number that you will need to enter when you personalize your embroidery order in our shopping cart. For instant embroidery logos, the first line of text will be arched over the logo you choose, and the second line will be straight under the logo.

LogoSportswear.com Online Font Listing

LogoSportswear.com has also prepared a list of readily available fonts for customers to choose from, if you don't know the name of the font your logo uses, look for it on this page or choose a similar one and let our Sales Representative known of your choice!

LogoSportswear.com's Online Imprinting Fonts List
LogoSportswear.com's Online Embroidery Fonts List

Embroidering Caps

For our custom caps we only offer embroidery decoration only. Prices on our web site include one front location embroidery. Additional locations will add to price. Maximum embroidery size for custom caps is 4.2" w x 2.1" and visors is 4.2" w x 1.1". Maximum letter size 2". The smallest letters that can be embroidered is .25" high.

It is now fun and easy to create your own monogram or embroidery designs using our Online Embroidery Designer

Online Embroider Designer

Browse through our huge collection of products and find the item you want to have embroidered. Just click the [ Personalize Now ] link to launch our online embroidery designer and you can then upload your custom logo, choose from our embroidery clipart and enter in text, font and thread color choices. Our software will dynamically create a visual representation of the embroidery design for you to review and proof. Click here to try our Online Embroidery Designer www.logosoftwear.com/designembroideredshirtsonline

Digital Printing and Screenprinting

We offer the most advanced imprinting capabilities in the industry. We can turn your one-color, two-color, or full color designs or photographic artwork into a vibrant shirt without minimum orders or set-up charges.

Digital Printing and Photo Printing

  • Our direct-to-garment printing technology offers vibrant, FULL color designs and photo prints never before offered. We can print your custom designed shirts as large as 13" wide X 11" high. Direct digital isn’t as restrictive as traditional screen printing.
  • Vector art, high resolution bitmap images or even a digital camera photos can be used for your custom designed tshirts. There’s no concern for spot vs. process color, as printing is done directly from the computer to the tshirt printer. Create your digital art design files so they can be opened in Adobe Illustrator, Adobe Photoshop, or CorelDRAW. Graphics should be actual size or larger, with a resolution of 150dpi.

Use Our Online Shirt Designer

Custom Shirts Fast

www.customshirtsfast.com

Screenprinting

  • Screenprinting is durable and offer good vibrancy. We use this process when larger quantities are needed. Screenprinting uses spot color, as there is a screen setups for every color in the design. Over a large quantity of shirts your per unit costs can be lower than digital printing. Maximum size of imprint is limited to 12" X 12".
  • Screenprinting Intro Specials!
    Unlike conventional custom companies, LogoSportswear.com seldom requires set-up fees. If you act now you can take advantage of our incredible "Introductory Specials" that are being offered for a limited time only. For the very low price of $199., you may choose (12) shortsleeve or (9) longsleeve Beefy T-shirts (same garment color must apply) screenprinted in up to 2-colors, with your custom logo/graphic. The set-up AND printing are BOTH FREE! (Click here link to Intro Special page) for more information.

Custom Banner & Vinyl Sign FAQ's

For over ten years, LogoSoftwear has been making all types of custom banner sign sizes, colors and shapes. Some of the key questions to consider when purchasing a banner are what type of banner do I need? What are the factors that determine the size of the banner needed? And how do I install my banner? We examine these questions and offer you information about the basic banner types we offer: Full Color Digital Banners or Cut Vinyl Banners.

Full Color Digital Banners

It used to be too expensive to print full color on large formats like banners. Digital printing technology has spawned new cost effective ways to print full color banners and achieve maximum impact. Our digital printers provide great color resolution at a reasonable price. Our state-of-the-art digital printers print your graphics in large formats and at sharp resolutions.

If you would like to have computer generated artwork or photos reproduced or want to offer multiple colors this process is for you. According to Marketing Insights, color increases visibility and recall by up to 40%. For digital full color banners, artwork can be supplied in bitmap images at the size you wish the banner to be in a resolution of 150 dpi or higher. We also have banner backgrounds and photo clipart that is available for you to combine with text to make your banner stand out.

Cut Vinyl Banners

Generally for basic banners needs, cut vinyl banners can give you your best bang for the buck. Using your vector artwork or using our layout designers, you'll be assured that this custom vinyl banner gets noticed. Computer cut vinyl banners are "adhesive backed vinyl stickers" cut into a particular shape. A computer plotter is used instead of templates or dies and cuts adhesive vinyl using the computer cutter. The lettering/graphics are then transferred by hand and applied to the vinyl banner material.

If you are looking to do a banner with basic text and one of two colors then this banner can be the least expensive. For vinyl-cut graphics, artwork will be made into vectors (i.e. outlines, curves). We prefer artwork in this format. These files are often are created in CorelDRAW or Adobe Illustrator and have file extensions such as .eps, .ai, and .cdr.

How Are Banners Priced? Simple vs. Complex Designs

One of the first things you need to know about banner making is that size matters - the larger the banner the greater the expense! There are different methods of banner making where the quantity made or the complexity of the artwork will determine whether digital or cut vinyl is most cost effective.

We sell digital full color banners by the square foot. For cut vinyl banners, our simplified custom banner and sign pricing system breaks down lettering and sign pricing between simple and complex designs. Simple designs are generally basic lettering and one-color signs while complex designs include a logo or graphics and can be up to 3-colors. Choose the simple or complex option appropriate to your graphics need and then proceed to checkout. For vinyl-cut graphics, artwork will be made into vectors (i.e. outlines, curves). We prefer artwork in this format. These files are often are created in CorelDRAW or Adobe Illustrator and have file extensions such as .eps, .ai, and .cdr.

Chart To Consider Viewing Distance

Always ask yourself, "How far away will the banner be from the viewer?" For instance, if a Grand Opening banner will be on the front of a business with a large parking lot between the storefront and the street, the letter height must be large enough to be viewed by drivers on the street. Also, keep in mind that a driver only has about 1.5 - 3 seconds to read a message while in motion. The chart below will help you determine the correct height vs. viewing distance.

Banner Sign Size Chart

Below are answers to commonly asked questions. After reading these, if you still need additional assistance, please email us at Info@LogoSportswear.com

Q. Can I get a special size banner?
A. Stock sizes are specified and are the most commonly used. Call if you need another size not listed.

Q. Can I do second side personalization on banners or signs blanks?
A. No to banners but yes to sign blanks such as coroplast or aluminum. Add 50% of sign price for second sided printing or vinyl lettering.

Q. Do the banners have holes for hanging?
A. Yes, your banner will have metal reinforced holes (grommets) every 2-4 feet.

Q. Do the banners have slits for wind?
A. No, our banners are heavy and will hold up fine in regular to moderate winds. Using bungee cords instead of, or in addition to rope, will relieve some strain from heavier winds. Our production process does not allow us to individually cut the banners. Your always free to cut them yourself with an exacto or utility knife, but if hung properly and not exposed to gale force winds, it should not be necessary.

Q. Will I get a proof for my banner?
A. We email a proof (color picture) for you to approve before going into production. We will need you to reply back your confirmation before we proceed further.

Q. What if I don't like the design on the proof you send?
A. We're happy to take suggestions on changes and revise your proof to make you satisfied. Significant alterations may require art charges.

Q. How long does it take to get my banner?
A. Normal ship time is 5-business days; We will ship in 2-3 days for an additional 25% premium. For tight deadline work, be sure to call or and email us before ordering, for a definite delivery commitment.

Q. How do I know when my banner has shipped and how can I track it?
A. When your banner is shipped via UPS, we will email you a UPS tracking number.

Q. How much is shipping?
A. Shipping is determined by the order size in dollars. Chart is located here: Shopping Guide

Q. How do I store my banner?
A. Always roll your banner with the PRINT OUT. Don't store in extreme heat, like the trunk of your car. Never fold. With these precautions, your banner can last for years.

Q. Will your letters withstand winter elements?
A. Yes. The sun is their worst enemy. Over many years the sun will work away at the decals causing them to eventually fade & curl. This usually takes at least 5 years & sometimes as much as 10 or more.

Q. Do you have a banner Warranty?
A. Our Banners carry a 1-year warranty against fading or discoloration. Since wind, installation & other elements beyond our control can have a drastic effect on how long banners will last without tearing, we do not offer any warranty against tearing or other physical damage to our banners.

Q. How Do We Install The Banners?
A. Our banners come with attached grommets every 2 feet along their width so you can securely mount them to a variety of surfaces. You can either mount your banner directly to a wall using screws and washers, or you can run a rope through the grommets and attach your banner to two poles. If you are in an extremely windy area, be sure to secure the banner through all of the grommets. Banner And Sign Track Kit can be purchased separately. This Banner Trak eliminates sagging and keeps banners straight and true. Custom Banners.

Outdoor banners can be fastended against a building with screws and washers through the grommets. Against a chain link fence, fasten through the grommets with nylon ties or wire. To tie between posts or trees, thread stitched rope threaded through entire banner length so that you can tie up and install by pulling on the rope. Indoor banners in most cases are easy to install, as they are placed in locations where they are viewed close up. For permanent indoor digital print banners installations, wall mounting is a relatively simple process. You can wall mount their banners by use of woodscrews through washers and grommets. Temporary installations are very common for indoor banners and include tradeshows, sporting events, and career fairs. Hook and loop velcro fastener can be installed on your banner to make a simple and easy install. S-hooks are used to hang temporary banners from above, with preinstalled grommets. Additional temporary banner installation options include pole pockets with wood dowels or PVC rods.

Q. Can I remove already applied Vinyl from a banner?
A. In most instances, it is possible to remove vinyl lettering with no residual damage to the applied surface. While this is typically the case, different substrate materials can react in different ways, so if you're unsure of the resulting reaction, it's important to test an inconspicuous area of your surface before applying the following techniques to the entire area. The upside is that most surfaces, including vehicles, respond well to the vinyl removal technique outlined below, with no resulting damage to the surface.

Returns & Cancellations

We go to great lengths to ensure that all orders are filled accurately and ship on time. Before placing your order, please make sure your personalized order is complete and without errors. All orders are processed as they are received. We are not responsible for any incorrect sizes, names, or spelling.

Once an order has been personalized, it can not be returned except for our errors or defects in workmanship. For defects in workmanship, please call us at 1-877-535-5646 (outside the U.S. 203-272-4883) for a return authorization. We will immediately repair your item(s). If you are not satisfied with an item, please contact us within 30 days.

A 15% Restocking Charge will apply to all cancelled orders not yet personalized or ordered blank or as samples. Contact Customer Service for return instructions.

Contact Us By Phone:

1-877-535-5646 toll-free. If you are outside the U.S. please call (203) 272-4883.

 


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